Your Trust is Our Foundation: The Garage Door Repair You Can Rely On
At Main MA Garage Door Repair, we stand behind our work, ensuring you receive nothing but the best.
The Main MA Garage Door Repair Guarantee
At Main MA Garage Door Repair, we believe in delivering excellence. Our warranty philosophy is simple: we want our customers in Lakeville, MA, to feel secure and satisfied with every service we provide. Our commitment to customer satisfaction means that we will go above and beyond to resolve any issues, ensuring you have peace of mind.
🔧 Workmanship Warranty
Our workmanship warranty covers all labor provided by our skilled technicians. We guarantee that your garage door repair or installation will be executed flawlessly and adhere to industry standards. This warranty is valid for a full year from the date of service. If you encounter any issues related to our workmanship within this timeframe, simply reach out to us, and we will address the problem promptly, ensuring no additional cost to you.
🛡️ Parts Warranty
At Main MA Garage Door Repair, we understand the importance of quality parts. Our parts warranty varies based on the components used. We offer both manufacturer warranties and company-provided warranties. Typically, parts such as springs and openers have warranties ranging from one to five years, depending on the part type and manufacturer. We will provide details on each part's warranty when they are installed, ensuring you are informed about what to expect.
✅ Satisfaction Guarantee
Your satisfaction is our priority. If for any reason you are not completely satisfied with our service, we encourage you to let us know. Our dedicated customer service team will work with you to rectify the situation, whether that means adjusting the work or providing additional assistance. Our goal is to ensure that you are thrilled with your garage door repair experience.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Installation
Full installation of your new garage door, including all necessary hardware and components.
Garage Door Repair
Comprehensive repair services for malfunctioning doors, ensuring they operate smoothly and safely.
Spring Replacement
Replacement of torsion or extension springs, which are critical for the operation of your garage door.
Opener Installation & Repair
Installation and repair of garage door openers, including remotes and keypads for enhanced convenience.
Safety Inspections
Conducting safety inspections to ensure your garage door meets all safety standards and operates without issues.
Track Alignment
Adjustment of tracks to ensure seamless door movement and prevent future operational problems.
Weather Seal Replacement
Replacement of weather seals to enhance energy efficiency and protect your garage from the elements.
Emergency Services
24/7 emergency repair services to resolve urgent issues that may compromise your safety or security.
How to Make a Warranty Claim
Contact Us
Reach out to our customer service team via phone or email to initiate your claim.
Provide Details
Share specific details about the issue you've encountered to help us understand your situation.
Schedule an Appointment
We'll arrange a convenient time for our technician to assess the problem and verify your warranty.
Resolution
Our technician will resolve the issue based on your warranty coverage, ensuring your satisfaction.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- Cosmetic Damage: Warranty does not cover damage that is cosmetic in nature and does not affect functionality.
- Neglect or Misuse: Damage resulting from improper care or misuse of the garage door is not covered under warranty.
- Acts of God: Natural disasters or severe weather that cause damage to the garage door will not be covered.
- Unauthorized Repairs: Repairs performed by individuals not authorized by Main MA Garage Door Repair void the warranty.
Extended Warranty Options
For added peace of mind, we offer extended warranty options that cover both parts and labor beyond the standard warranty period. These options provide additional security for homeowners, ensuring that you are fully protected against unexpected repair costs. Contact us for details on how to upgrade your warranty coverage today.
Warranty FAQs
What is covered under your workmanship warranty?
Our workmanship warranty covers all labor performed by our technicians for a full year. This means any issues arising from the installation or repair work will be addressed at no extra charge.
How can I find out the warranty for a specific part?
Each part comes with its specific warranty details, which we provide at the time of installation. Feel free to contact us for clarification on any component.
What should I do if I'm not satisfied with the service?
If you're not completely satisfied, please contact our customer service team. We will work with you to resolve any concerns and ensure your satisfaction.
Are there any exclusions to the warranties?
Yes, warranties do not cover cosmetic damage, neglect, acts of God, or unauthorized repairs. Please refer to our exclusions section for detailed information.